First Time Login Instructions
A new and improved mobile app and online banking platform is now available for customers to use.
What you need to know:
- Current online banking customers will not need to re-enroll with the new mobile app.
- You will use your existing username and password to login.
- Supported browsers are Chrome, Firefox, Edge & Safari. Internet Explorer is NOT supported.
- Remember to only use the Southern Bank website or app to login to your account. Never follow suspicious links from an email or text message. We will never ask you to login to your account via email or text message.
Logging in for the first time:
You will use your existing username and password to access your account. You can log in for the first time from the mobile app or a desktop computer.
When you log in for the first time, you will be required to set up a two factor authentication method.
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Then, choose your verification method.
The most common method is to send a voice or text message to your mobile phone.
Enter the code sent to your phone.
The final step is to agree to the updated terms and conditions, then you will be able to see your account information.
