Careers

Interested in a career with Southern Bank?

 
  1. Mortgage Loan Officer - Brentwood/Smyrna/Rutherford County
  2. Bank Teller/Customer Service Representative - Floating
  3. Tier 1 Information Technology Support Specialist - Mt. Juliet

Mortgage Loan Officer - Brentwood/Smyrna/Rutherford County

Our full service residential mortgage department is currently seeking an experienced mortgage loan officer to add to our growing team. Residential Mortgage Loan Originator provides residential mortgage loans to borrowers looking to purchase real estate or refinance an existing mortgage. The MLO is responsible for lead generation as well as working with Bank Officers in managing referrals to the ML and originating quality conventional, FHA, VA and D loans based on secondary market guidelines through existing referral partners as well as generating and developing new prospects through realtors, builders, attorneys, CPAs and other sources.

Job Type: Full-time

Qualifications:
  • Minimum of 2 years residential mortgage origination experience required.
  • Knowledge of secondary market guidelines, laws and regulations related to mortgage lending.
  • Must have the ability to develop business in targeted areas and maintain current referral relationships while expanding new opportunities
Experience:
  • Loan origination: 2 years (Preferred)
  • Sales: 1 year (Preferred)
Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Health savings account
    • Life insurance
    • Vision insurance
Physical setting: Office

Ability to commute/relocate: Brentwood/Smyrna/Rutherford County: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Interested in this position? Email your resume to John Pope at jpope@southernbankoftn.com
Bank Teller/Customer Service Representative - Floating
The Bank Teller CSR will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. In addition to Teller responsibilities, the position is responsible as a branch Customer Service Representative (CSR). The Bank Teller will float between all four Middle Tennessee branches.

Hours: Full-Time
 
Qualifications required:
  • High School Diploma or equivalent
  • Previous experience working directly with the public is preferred.
Teller Responsibilities:
  • Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
  • Accepts deposits, confirming accuracy of transaction.
  • Prepares, verifies, and issues cashier checks.
  • Enters transactions in banks record keeping system, recording all transactions and producing customer receipts.
  • Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
  • Identifies and capitalizes on opportunities to promote new banking services.
  • Calculates daily transactions using appropriate technology.
  • Balances all monies in cash drawers at the end of shifts.
  • Accepts and counts inventories of cash each day.
  • Maintains a work area that ensures the safety of all negotiables and confidential records.
  • Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Orders a cash supply to meet daily needs.
  • Performs other related duties as assigned.
  • Complete all training by assigned deadlines.
  • Inform management of potential losses and or issues due to errors or fraud.
  • Regular and predictable attendance.
  • Perform other related duties as assigned.
CSR/Deposits Responsibilities:
  • Be able to open new accounts through Deposit Pro and have a working knowledge of checking, savings, money markets, business accounts, safe deposit boxes, check ordering, IRA’s and HSA’s. Compliance with Bank Secrecy Act (BSA)/Customer Identification Program (CIP) data collection as it pertains to individuals and business accounts.
  • Set up new accounts onto the core system.
  • Be able to issue and work ongoing with debit cards.
  • Set up of online banking onto the core system and working daily with customer issues.
  • Have a general knowledge of Cash Management, Remote Deposit Capture, and Remote Deposit Anywhere set up and issues.
  • Work with Officer on clearing BSA/CIP/Deposit exceptions timely.
  • Initiating and sending Wire Transfers and Stop Payments.
Success factors/job competencies:
  • Excellent verbal communication skills.
  • Excellent math skills, including money handling skills.
  • Trustworthiness and the ability to act with integrity.
  • Thorough understanding of customer service.
Physical demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals to perform the essential functions
in accordance with applicable legal requirements.
 
Physical demands:
While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. Employees must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.
 
Work environment:
The noise level in the environment is usually minimal.
 
Interested in this position? Email your resume to info@southernbankoftn.com
 
       Tier 1 Information Technology Support Specialist - Mt. Juliet
 

We are seeking a motivated and customer-focused Tier 1 Information Technology Support Specialist to join our IT team. The ideal candidate will be responsible for providing first-level technical support to our employees, ensuring the smooth operation of our IT systems, and delivering excellent customer service.

         Job Type: Full-Time

        Qualifications:

    • Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
    • Previous experience in a technical support or help desk role is preferred.
    • Strong knowledge of Windows and Mac operating systems.
    • Familiarity with networking concepts and troubleshooting.
    • Excellent problem-solving and communication skills.
    • Ability to work independently and as part of a team.
    • Customer-oriented with a positive attitude and strong interpersonal skills.
    • Basic understanding of banking operations and software is a plus.
    • Reliable Transportation
    • Comp TIA A+, Network +, and Security + (preferred)    

Key Responsibilities:

    • Respond to IT support requests via phone, email, or in-person in a timely and professional manner.
    • Diagnose and resolve hardware, software, and network issues for end-users.
    • Assist with the setup, configuration, and maintenance of computer systems, printers, and other peripherals.
    • Provide support for banking software applications and ensure they are functioning correctly.
    • Document and track support requests and resolutions using our ticketing system.
    • Escalate complex issues to higher-level support or specialized teams as needed.
    • Conduct basic training sessions for employees on IT-related topics and best practices.
    • Maintain an inventory of IT equipment and supplies.
    • Stay up-to-date with the latest technology trends and best practices in IT support.
    • Work closely with our Managed Services Provider.
    • Other duties as assigned.

How to Apply: Interested candidates are invited to submit their resume and cover letter to info@southernbankoftn.com with the subject line “Tier 1 IT Support Specialist Application - [Your Name].”

Southern Bank Of Tennessee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 
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