Community Updates
Stimulus Tips
A new round of stimulus payments has been approved and we've gathered some tips below to help you track yours:
1. We receive ACH files (direct deposits) from the Federal Reserve one-time overnight. That means, if you check your account once in the morning, you should know if you've gotten your stimulus payment or not. No need to check your account throughout the day.
2. You can setup an alert within online banking that will email you once you receive your stimulus direct deposit.
- Once you login to online banking, click "Options > Alerts > Events," then select "Email" next to "Receiving Incoming ACH Credit"
- Click "Submit," then confirm your email address on the next screen.
- Click "Accept"
3. You can always check the status of your stimulus payment with the IRS directly. That website is here.
The IRS has also provided a helpful summary of frequently asked questions regarding the stimulus payments. That website is here.
COVID-19: Drive-Thru Only and Expanded Services
The safety and well-being of our customers and employees is our top priority. Due to recent directives from the CDC and government agencies, we are doing our part by limiting person-to-person contact at this time.
All branches are appointment only. You must have an appointment to enter. Please call your local branch to schedule.
We're prepared to provide our full range of services through the drive-thru window, over the telephone, or with online banking.
Important things to note:
- All ATM fees are fully waived and our debit point of sale limits will be temporarily raised to $1,500
- If you need to open a new account, please call 615.758.6600 to make arrangements to meet with a personal banker.
- If you need to activate online banking, please enroll on our website or call a member of our team at 615.758.6600.
- We will continue with normal operating hours, but this may change. Updates regarding our status will be posted promptly on our Facebook page.
We plan to remain fully staffed and will work to accommodate the needs of our customers. Most importantly, we are here to help in any way we can. Our care for our customers goes beyond banking and we are here to ensure your needs are met.
Below are some expanded services we're offering:
1. Increased ATM Reimbursements and Debit Card Limits
We are temporarily reimbursing all ATM fees so you are able to access cash from any ATM nationwide. Plus, all Debit Card point of sale limits have been raised to $1,500.
2. Mobile Deposit
Avoid a trip into the bank by depositing funds through our mobile app. You can download our app from the App Store or Google Play.
3. Home Equity Line Transfers
You can now transfer funds from your Home Equity Line of Credit to any other account through our online banking platform. Please call your banker to add this feature.
4. Bank to Bank Transfers
Bank to bank transfers are now open to all online banking customers. This feature allows you to move money within Southern Bank accounts to other bank accounts (up to $2,500 per day.) Log in to your online banking on a personal computer to activate this feature.
5. Avoid Scams
During times of uncertainty, criminal scamming activity tends to increase. Although we are not aware of any scams affecting our customers, here are a few tips to avoid being a victim of a scam:
- Never provide your account number or personal information over the phone.
- Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying that have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
- Don't click on links from anyone you don't know. This could download viruses on your computer or device.
Rotarian of the Year - John Pope and Phil Smartt
At Southern Bank of Tennessee, we're lucky enough to have two officers that were elected by their respective Rotary Clubs as Rotarian of the Year. Vice President John Pope was elected by the Lebanon Noon Rotary Club and Senior Vice President Phil Smartt was elected by the Mt. Juliet Breakfast Rotary Club.
This annual award is designated for the one Rotarian in each respective club who stands out in demonstrating “Service Above Self” in their daily activities and overall contributions to their club and communities.
John has been a member of Rotary for nearly 15 years and is currently President Elect of the Lebanon Noon Rotary Club. He additionally serves as a board member and President of the Lebanon Youth Baseball Inc, which is a joint Rotary and Kiwanis Club, separate non-profit organization serving the youth of Lebanon and Wilson County. John is also the former President of the Cumberland University Alumni Board.
Phil has been a member of Rotary for over 20 years. He is a past President of his Rotary club and a current Board Member. Additionally, Phil attends Victory Baptist Church and serves as Treasurer of the Wilson County Joint Economic and Community Development Board, along with being Chairman of the Wilson County Industrial Development Board.
Wilson County CASA
Southern Bank of TN recently sponsored an event at The Capitol Theater honoring Linda Schenk and celebrating 30 years of CASA supporting Wilson County's children. Our own Jessica Klingler serves as a board member for this nonprofit organization. Pictured left to right are, Jo Smith, Jessica Klingler, and Tamrya and Joe Shade.
Phoenix Ball at Cumberland University
The annual Phoenix Ball at Cumberland University is the premier fundraising event for the university with funds contributing to student scholarships and student activities as well as general university improvements. Southern Bank of TN was a Phoenix level sponsor and sponsored a table at the event where over 450 attended this year. Pictured are the 10 from our Southern Bank of TN table; Joey and Wanda Wilson, Jesse and Jessica Klingler, Brooklyn and Sam Short, Joe and Tamrya Shade and John and Traci Pope.
Anderson County Chamber of Commerce Networking Coffee
We hosted the Anderson County Chamber of Commerce Networking Coffee and the 3rd grade class from South Clinton Elementary joined us to sing Christmas Carols!
